Shipping policy

At Amarra, we're committed to delivering your order as quickly and smoothly as possible.

Order Processing

Orders are processed within 1–2 business days after your purchase.

Once your order has been processed, you'll receive a shipping confirmation email with your tracking information.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of high demand.

Shipping Times

Estimated delivery times after dispatch:

United States: 7–10 business days

Please allow up to 15 business days during peak periods or due to carrier delays.

Total estimated delivery time: 7–13 business days (including processing).

Shipping estimates do not include customs clearance delays or unforeseen carrier disruptions.

Order Changes and Cancellations

Orders begin processing immediately after they are placed.

For this reason, we are unable to cancel orders once they have been placed.

If you no longer wish to keep your order after it has been delivered, you may request a return in accordance with our Refund & Returns Policy. Once your return has been received and approved, store credit will be issued where applicable.

Tracking Your Order

Once your order has been shipped, you'll receive a confirmation email containing your tracking number.

Please allow 2–5 business days for tracking information to update after your package has been dispatched.

If your tracking hasn't updated after 5 business days, please contact our support team.

Lost Packages

If your package is confirmed as lost in transit, we'll work with the shipping carrier to resolve the issue.

Customers who selected Priority + Shipping Protection at checkout are eligible for a replacement or Store Credit if their package is confirmed lost by the carrier.

For orders shipped with Free Shipping, we'll review each case individually and provide a suitable resolution where appropriate.

Incorrect Shipping Address

Please ensure your shipping address is correct before completing your order.

Amarra cannot be responsible for orders shipped to an incorrectly entered address provided during checkout, as orders start processing immediately.

Customs & Import Duties

International orders may be subject to customs duties, taxes, or import fees determined by your country's customs authority.

These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Delivery Delays

While we strive to meet our estimated delivery times, occasional delays may occur due to:

  • Customs processing

  • Weather conditions

  • Carrier delays

  • High shipping volumes

  • Public holidays

We appreciate your patience should any unexpected delays occur.

Separate Shipments

If your order contains multiple items, they may be shipped separately depending on warehouse availability. If this happens, you'll receive separate tracking information for each shipment where applicable.



Need Help?

If you have any questions about your order or shipping, please contact us at:

GetAmarra@gmail.com